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Hello,

Thank you for contacting KONAMI Customer Support.
Please note that depending on the content of your inquiry we are afraid that we may occasionally need one or two weeks to reply.

Also, please understand that we do not respond to most inquiries regarding the following items:
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・ Feedback about our games and services

・ Questions regarding game walk-throughs

・ Inquiries regarding scheduled maintenance and emergency maintenance

・ Information that is already posted or scheduled to be posted on our official website, or in the game's "Help" / "Notice" section*

* Please kindly check the above sources before contacting us, since any posted information will contain our response.
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Please kindly delete this e- if you have not sent an inquiry to us.


Respectfully yours,

KONAMI Customer Support Team ⌘